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FAQ

Q1- How can I use my healthcare services?

  • You can use your services from member’s area. There is a dedicated page of book services where you check all services that you can use.​

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Q2- How will I add my family members?

  • Under members area there is a page with a name of Manage Members. Please use that page to add and manage members.

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Q3- Where should I connect for any complaint?

  • If you want to speak about Service-Related concern, then please call on (Updated shortly) or mail on (updated shortly).

  • If you want to speak about your Membership benefits, then please fill the form under contact us page. Our team will reach you within 24 hrs.

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Q4- Does specialist doctors included in my unlimited doctor consultation?

  • Your package includes GP and 16+ specialist for unlimited doctor consultations.

 

Q5- Where can I check my health records?

  • Under members area there is a page with the name of Health Records. Please use that page to find your health records.

 

Q6- What types of health services you are providing?

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Q7- Does my family gets covered in Group Personal Accident Insurance?

  • Only primary members covered under Group Personal Accident Insurance.

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